Privacy Policy
Company Name: Haikou Longhua District Yeyang Information Consulting Co., Ltd.
Email: service@nobilune.com
Last Updated: August 2026
At Nobilune™, protecting your privacy and building trust with our customers is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our products, communicate with our team, or interact with our online services.
By using the Nobilune™ website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide a better shopping experience and efficiently process your orders, we may collect different types of information.
Information You Provide Directly
When you interact with our website, we may collect information you voluntarily provide, including:
- Full name
- Email address
- Shipping address
- Billing information
- Order details
- Payment-related information
- Customer service messages
- Product reviews or feedback
This information allows us to process purchases, provide support, and improve our services.
Information Collected Automatically
When you browse our website, certain information may be collected automatically through technology tools such as cookies and analytics services.
This may include:
- IP address
- Browser type and device information
- Operating system
- Website pages visited
- Shopping behavior
- Time spent on our website
- Interaction with website features
This information helps us understand customer preferences and improve website performance.
2. How We Use Your Information
Nobilune™ uses collected information for the following purposes:
Order Processing & Service Fulfillment
We use your information to:
📦 Process and complete purchases
🚚 Arrange product delivery
📧 Send order confirmations and shipping updates
💳 Process secure payments
Customer Support & Communication
Your information helps us:
🐾 Respond to product questions
💙 Provide order assistance
📝 Handle returns, refunds, and support requests
Website Improvement
We analyze customer interactions to:
- Improve website functionality
- Enhance product selection
- Create a better shopping experience
- Understand customer needs
Security & Fraud Prevention
We may use information to:
- Detect suspicious transactions
- Protect customers and our business
- Prevent unauthorized activity
- Maintain website security
3. Protecting Your Personal Information
At Nobilune™, we take reasonable security measures to protect your personal data.
Our protection practices include:
🔒 Secure payment processing through trusted payment providers
🔒 Encrypted transmission of sensitive information
🔒 Restricted access to personal information by authorized personnel only
🔒 Security procedures designed to prevent unauthorized access
Nobilune™ does not store complete credit or debit card information on our own servers after payment processing is completed.
4. Sharing of Information With Third Parties
We do not sell your personal information for independent third-party use.
However, we may share necessary information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and fulfillment partners
- Website hosting providers
- Customer support services
- Analytics providers
- Marketing platforms
These partners only receive information necessary to provide their services.
5. Advertising & Marketing Technologies
To improve our marketing and provide more relevant content, Nobilune™ may use third-party advertising technologies, including cookies, pixels, and similar tools.
These services may collect information about your activity on our website and other websites over time.
Our advertising partners may include:
Meta Platforms (Facebook / Instagram)
Privacy Policy:
https://www.facebook.com/privacy/policy
Google
Privacy Policy:
https://policies.google.com/privacy
AppLovin
Privacy Policy:
https://legal.applovin.com/privacy
These companies manage their own privacy practices, and you may adjust your advertising preferences through their platforms.
6. Cookies Policy
Nobilune™ uses cookies and similar technologies to improve your browsing and shopping experience.
Cookies are small data files stored on your device that help websites remember preferences and provide better functionality.
We may use cookies for:
Essential Cookies
Used for important website functions, such as:
- Shopping cart operation
- Checkout process
- Account access
Analytics Cookies
Used to understand:
- Website traffic
- Customer behavior
- Website performance
Marketing Cookies
Used to:
- Provide relevant advertisements
- Measure advertising performance
- Improve marketing experiences
For information about Shopify cookies, please visit:
https://www.shopify.com/legal/cookies
You may disable cookies through your browser settings, although some website features may not work correctly.
7. Third-Party Websites
Our website may contain links to external websites or services.
These third-party websites operate independently and have their own privacy policies.
Nobilune™ is not responsible for the privacy practices, content, or security policies of external websites.
We encourage you to review their privacy policies before providing personal information.
8. California Privacy Rights (CCPA)
If you are a California resident, you may have certain rights regarding your personal information.
Depending on applicable laws, you may have the right to:
- Request access to personal information collected about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain data sharing activities
To submit a privacy request, please contact us at:
We will review and respond to eligible requests according to applicable privacy regulations.
9. Do Not Track Requests
Some browsers provide a “Do Not Track” option.
Because there is currently no universal standard for responding to DNT signals, our website may not respond to all browser-based tracking preferences.
You can manage cookie preferences through your browser settings or available privacy tools.
10. Children’s Privacy
Nobilune™ products and services are intended for general audiences.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided personal information without appropriate authorization, please contact us immediately.
We will take reasonable steps to remove such information from our records.
11. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal obligations
- Maintain business records
- Improve our services
When information is no longer required, we take reasonable steps to securely remove or anonymize it.
12. Email Communications (CAN-SPAM Compliance)
If you provide your email address, we may use it for:
- Order confirmations
- Shipping updates
- Customer service communication
- Promotional messages (if you choose to receive them)
For promotional emails:
✔ We provide clear sender information
✔ We do not use misleading subject lines
✔ You may unsubscribe at any time through the link provided in emails
We process unsubscribe requests promptly.
13. Changes to This Privacy Policy
Nobilune™ may update this Privacy Policy periodically to reflect changes in:
- Business operations
- Legal requirements
- Technology practices
- Customer service processes
The updated version will always be posted on this page with the latest revision date.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email:
service@nobilune.com
Brand:
Nobilune™
Company:
Haikou Longhua District Yeyang Information Consulting Co., Ltd.
Thank you for trusting Nobilune™.
We are committed to protecting your information while creating a safe, comfortable, and enjoyable shopping experience for you and your pets.